Terms and Conditions
Last updated: [10/11/25]
Welcome to Richard Coan’s official website (“Website”). By accessing or using this Website, you agree to comply with and be bound by the following Terms and Conditions (“Terms”). Please read them carefully before using the site.
If you do not agree to these Terms, please refrain from using the Website or making any purchases.
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1. General Information
This Website is operated by Richard Coan, a UK-based multidisciplinary artist working in (but not limited to) music, poetry, photography, and performance.
Throughout these Terms, “we”, “us”, and “our” refer to Richard Coan.
The Website provides information about Richard Coan’s creative work, upcoming performances, and offers original products for sale, including music, imapges, books, photographic prints, and handmade t-shirts (“Products”).
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2. Use of This Website
• You must be at least 18 years old to make purchases or provide personal information through this Website.
• You agree to use this Website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else’s use or enjoyment.
• You agree not to copy, reproduce, or distribute any content from this Website without written permission from Richard Coan.
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3. Intellectual Property
All content on this Website—including but not limited to text, poetry, lyrics, music, photographs, videos, and designs—is the intellectual property of Richard Coan, unless otherwise stated.
You may not reproduce, distribute, modify, or use any content for commercial purposes without express written permission.
Use of content for press, reviews, or educational purposes must include credit to Richard Coan and, where possible, a link to this Website.
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4. Products and Orders
4.1 Product Information
We take care to describe and photograph all products accurately. However, colours, textures, and appearances may vary slightly from what you see on screen.
4.2 Handmade & Limited Items
Many of our items are handmade or produced in small batches. Minor variations between items are part of their unique character.
4.3 Pricing & Payment
All prices are listed in GBP (£) and include applicable UK taxes unless stated otherwise. Prices may change at any time without notice.
Payment is required in full at checkout through approved payment methods (e.g. debit/credit card, PayPal).
4.4 Shipping
We aim to dispatch orders within 3–5 working days.
Delivery times depend on destination and postal service conditions.
Shipping costs are shown at checkout.
4.5 Returns & Refunds
• Returns are accepted within 14 days of delivery, provided items are unused, in original condition, and in their original packaging.
• To initiate a return, please contact info@richardcoan.com
• Customers are responsible for return postage costs unless the item arrived damaged or incorrect.
• Custom, made-to-order, or digital products (such as downloadable art or recordings) are non-refundable unless faulty.
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5. Events & Performances
Details of live events, performances, and appearances are provided for information only and may change without notice.
We are not responsible for cancellations, rescheduling, or changes to venues beyond our control. Ticket sales may be handled by third-party providers and subject to their own terms.
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6. Digital Downloads and Streaming
Any digital downloads, recordings, or streaming content provided through this Website are for personal, non-commercial use only.
You must not copy, share, or publicly distribute such materials without written consent from Richard Coan.
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7. Privacy and Data Protection
Your privacy matters to us. Personal information collected via this Website (e.g. email addresses for newsletters or order details) is processed in accordance with the UK Data Protection Act 2018 and the UK GDPR.
We do not sell, rent, or trade your data. Information is shared only as necessary to process payments, deliver orders, or comply with legal obligations.
For more information, please refer to our [Privacy Policy]
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8. Limitation of Liability
To the fullest extent permitted by UK law, Richard Coan shall not be liable for any direct, indirect, or consequential loss or damage arising from:
• the use or inability to use this Website,
• attendance at events, or
• purchase or use of any product.
All products and services are provided “as is” without any warranty except where required by law.
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9. Third-Party Links
This Website may include links to third-party platforms such as social media, streaming services, or online shops. We are not responsible for the content, policies, or practices of those sites.
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10. Changes to Terms
We may update these Terms from time to time. Changes will be posted on this page with a revised “Last updated” date. Continued use of the Website constitutes acceptance of the updated Terms.
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11. Governing Law
These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
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12. Contact Information
For questions about these Terms, products, or events, please contact:
Rich
📧 Email: info@richardcoan.com
🌐 Website: [www.richardcoan.com)